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Welcome rental guests and visitors! While visiting our community, you can take advantage of all the amenities Arrowhead Lake has to offer! Whether you are a short-term or long-term renter, there are many aspects of the community you can enjoy no matter the season. From boating or fishing on either of our two lakes, spending time with the family at our pools or beaches, or participating in the fun activities at the Lodge and Island, everyone will enjoy their time here. We hope you enjoy your stay at Arrowhead Lake!
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Visit Arrowhead Lake Website here: https://arrowheadlakepa.net/
Visit Arrowhead Lake Visitor Page here: https://arrowheadlakepa.net/rental-guests-visitors/
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The rental office for check-in is located at:
906 Route 940
Suite 101
Pocono Lake, PA 18347
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Hours of operation are 10am to 10pm daily, including holidays.
To reach the Rental Department, call 570-646-1771 and select option #5 then press #1 or email rentals@arrowheadlakepa.net.
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What is the fee breakdown?1. Temporary Membership (age 6 and over): ⇢In-season (May 24, 2024 through September 2, 2024 bookings): $8.50 per night/per person or $42.50 per week/per person ⇢Off-season: $2.00 daily per night/per person 2. Gate Card Fee: $20 per vehicle (regardless of stay length) 3. Transaction Fee per Rental: $20 (one time fee)
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Why are the fees not included with the stay?The fees are not included with the stay because they vary based on the number of guests, the length of the stay, the time of year, and the number of vehicles. Therefore, it is impossible to determine the exact amount prior to booking. Further, the fees are paid directly to the HOA. This is why the fees are calculated separately and determined after the booking is complete, once the necessary information has been provided.
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What are the fees for?These mandatory fees are applied by the community HOA and grant guests access to all of the community amenities.
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Do I have to pay the fees?Yes, the fees are required regardless is you choose to use the amenities or not.
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What are the community rules?ALCA RULES AND REGULATIONS Noise – Disturbing the peace is prohibited. Quiet hours start Sunday – Thursday at 9 p.m. and 10 p.m. on Friday and Saturday. Speed Limit – The speed limit in the community is 15 mph unless otherwise posted. All recreational vehicles such as golf carts need to be registered. Dogs – All animals must be leashed and waste must be picked up. No animals are permitted in any community recreation area including beaches, playgrounds and pool areas. Fireworks – Prohibited within ALCA. Zero tolerance- $500 fine. Ground or hand-held sparklers are allowed. Membership Identification – Anyone age 6 & up must wear membership identification when using any ALCA facility, amenity and attending events. Outdoor Fires – Permitted only in a barbecue grill or an elevated, outdoor fireplace/pit with a protective screen. Parking – All vehicles must be parked in designated areas only. Parking is not permitted after 11 p.m. at any facility. Smoking – Permitted in designated areas only. Not permitted within 20 feet of an entrance or inside any facility. This includes e-cigarettes and vaping devices. Glass Containers – Prohibited at most ALCA facilities including beaches, pools, playgrounds and sports facilities. Failure to comply with these rules may result in fines. Guests are responsible for any fines incurred during their stay.
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What is a "Renter" vs "Guest"Renters are categorized as people in your party that are staying the entire duration of the stay. Guests are categorized as people in your party that are NOT staying the entire duration of the stay.
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How many Renters and Guests can I bring?The total number of Renters and Guests you may bring is determined by the home's sleeping capacity. For example, if the home accommodates 12 people, the combined total of Renters and Guests cannot exceed 12.
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Can I edit the amount of Renters/Guests?All information, including details of Renters, Guests, and vehicles, must be submitted no later than 3 nights before the check-in date. No changes will be accepted after this deadline.
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Can I use the amenities before my check-in time?Yes, you may use the amenities before your check-in time. They are available for your use on the day of your check-in as soon as they open.
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How do I get access to the amenities?Upon checking into the community, you will receive wristbands for each registered renter/guest. Please wear these wristbands to access the amenities.
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What are the amenity hours?Please visit the community website for updated hours: https://arrowheadlakepa.net/rental-guests-visitors/
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Are the amenities always open?Amenities may occasionally close due to various health, safety, and weather-related reasons, as determined by the community. Please note that registration fees are non-refundable in the event of such closures.
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How do I check-in?Before checking into the home, you must first visit the Arrowhead Lake Community rental office located at: 906 Route 940 Suite 101 Pocono Lake, PA 18347 The rental office operates daily, including holidays, from 10 am to 10 pm. To reach the Rental Department, call 570-646-1771 (select option #5, then press #1) or email rentals@arrowheadlakepa.net. Please plan your arrival within the office hours of 10 am to 10 pm. Instructions for checking into the home will be provided in the House Manual.
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What are the vehicle gate cards for?Gate cards are provided to grant your vehicles access to the community through the secure gates. This is why vehicle registration is required in advance. Unregistered vehicles will not be allowed entry. The gates are monitored by security and under 24-hour camera surveillance. Attempting to enter the community without a registered vehicle will result in a $500 fine. Guests are responsible for any fines incurred during their stay.
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How do I return the vehicle gate cards?Each gate has drop boxes where you can return your gate card when checking out. Alternatively, you can drop them off at the main office upon your departure.
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